Please be aware that each product has its own average production time listed in the catalog, calculated from the past 30 days. As such, holidays and high volume seasons and delays due to Covid-19 can cause production time to rise. Note that the average time is not always guaranteed.
The fulfillment times for most of our products, including production times and embroidery items, are within the 2–7 business day and/or 4–9 business days timeframe.
Some orders might be delayed because of apparel industry stock and variant issues. We expect any short-term delays to get resolved within 1–2 weeks of delay.
Flat shipping rates may vary by weight. Average shipping rates are usually between $4.99-$10.99 (U.S.), but may be subject to change based on an increase/decrease in package/shipment weight.
Why can't I ship to a PO Box? We suggest using an alternative address such as your business address to ship to instead.
PO boxes typically are not large enough for packages, therefore the package would be shipped back to us and the package would risk being disposed by the carrier if shipped back.